We are working with all of our suppliers to replenish our stock as soon as possible!
Sales & Advice: 647-773-5124

Shipping & Returns


Dispatch Times

We strive to ship all orders by the following day at the latest.



Flat Rate Shipping

For all provincial orders under $150.00 before tax the following flat rate shipping rates apply:

Ontario and Quebec: $11.00

British Columbia, Alberta, Saskatchewan, Manitoba, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland: $14.00

All orders over $150.00 before tax (except the Giant Chess Set) are shipped free of change in all Canadian provinces (excluding territories).

For all orders (except for the Giant Chess Set) to Yukon, Northwest Territories and Nunavut the flat rate shipping charge is $25.00 regardless of value of order.


Delivery Services

ups logo Canada post logo

All Canadian Orders will be delivered by Canada Post Expedited service or UPS Ground – call us for rates on quicker service options. All shipping boxes are very well packaged and fully insured by Regency Chess Canada. In the unlikely event that our product is lost or arrives damaged we will take the responsibility to resolve it as quickly as possible.

All USA orders to the contiguous states are delivered by UPS Ground or Canada Post Expedited service – call us for rates on quicker options. Orders over USD $800.00 may be subject to customs duties payable by the purchaser. Please do not hesitate to contact us at sales@regencychess.ca or (647)-773-5124 should you have any questions.

For orders outside of USA or Canada please contact us for shipping rates.


Please note that next day delivery is not possible on weekends or Provincial or National holidays.


30 Day No Hassle Moneyback Guarantee

30 Money Back Guarantee

If your shipment arrives damaged or the product is incorrectly produced we will arrange to collect the original and replace it as soon as possible.

All sizes of shipments are covered under this policy.

Damaged goods must be reported immediately.


If you change your mind ...

Within 30 days after date of purchase you may return products for exchange or refund provided that they are in original condition in the original packaging.


Our Return Address is:

Regency Chess Canada
17 Rathfon Crescent
Richmond Hill, Ontario
Canada
L4C 5B6



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