Yes, indeed they do. We have taken care to photograph our products in close range in order that you may see details such as colour, finish and the results of fine carving and turning.
Yes, all items marked 'in stock' are stored in our shop just north of Toronto and is available for immediate shipment.
Absolutely! Please feel free to call us at (647)-773-5124. We would love to discuss options that may be appropriate for the recipient of your gift – and we just love to talk chess!
Yes, our online ordering system is secure. We use industry standard security to ensure encryption of all data. All of our payment processing is fully PCI compliant. No customer information is shared with third parties.
Yes, we offer a complete refund for all products returned within 30 days from receipt. Please see our Delivery and Returns page for further details.
Our wooden chess products are from England, Germany, USA and India. Only our plastic sets, for schools and clubs, are sourced from China.
The Regency Chess Company has engaged in an exclusive arrangement with the world’s finest manufacturer of wooden chess pieces. We have examined the products of all of the various wooden chess piece manufacturers and we have partnered with the very best. Our premium chess pieces are made of select fine woods that are designed, carved, turned, polished and finished to perfection.
We use Canada Post and UPS.
Our luxury chess pieces are made from fine woods such as ebony, mahogany, rosewood and red sandalwood. Some of these woods are being restricted for harvest in many areas of the world, and as such supply is being restricted.